Parampara Biryani by UrbanPiper

Parampara Biryani

<h3>Privacy Policy</h3>
<p>The site is owned by Itiadi Foods This Privacy Statement describes how our brand Parampara Biryani &ndash; collect, use, protect and share the personal information of our customers. Customers include those who visit our restaurants, use our websites and mobile apps, and otherwise interact with us.</p>
<h3>Refund Policy</h3>
<p>&bull; In case, payment is debited but the order is not placed, you can log a complaint at feedback@paramparabiryani.com. Once acknowledged, the amount will be refunded within 21 working the days or next credit cycle, if paid via credit card.<br />&bull; In any other case and if decided by the Itiadi Foods that the order is eligible for a refund, the same will be in the form of store credit, no monetary refund will be provided.<br />&bull; For enquiries or complaints, email at feedback@paramparabiryani.com</p>
<h3>Information Collection</h3>
<p>We may collect personal information about you when you visit our restaurants, use our websites or mobile apps (&ldquo;online services&rdquo;), and otherwise interact with us (collectively, &ldquo;services&rdquo;). The Personal Information collected on this Site may include some or all of the following: your name, address, telephone number, email addresses, demographic information, and any other information you may voluntarily provide. Generally, you are under no obligation to provide your personal information. However, in certain cases, we may be unable to provide you with our services unless you provide your personal information.</p>
<p>In addition to the Personal Information identified above, our web servers automatically identify computers by their IP addresses. Companies may use IP addresses to analyse trends, administer the site, track users&rsquo; movement and gather broad demographic information for aggregate use.</p>
<h3>Using Personal Information</h3>
<h5>We use the information we collect for the following purposes:</h5>
<p>&bull; to provide our products and services and contract with you, including payment processing and customer support.<br />&bull; to manage our relationship with you, including feedback management and for customer surveys.<br />&bull; personalise website information for you.<br />&bull; to provide you with general and personalized electronic and non-electronic direct marketing information and support our targeted advertising initiatives concerning our products and services as well as our business partner&rsquo;s products and services.</p>
<h3>Sharing Information</h3>
<p>We do not sell your personal information and only share your information as described in this Privacy Statement or as otherwise communicated to you at the time we collect your information.</p>
<h5>We may share your personal information with:</h5>
<p>&bull; group companies, brands, and franchisees of Parampara Biryani entities including future ventures and subsidiaries.<br />&bull; vendors who help us operate our business.<br />&bull; public authority and courts.<br />&bull; buyers or other parties involved in a corporate transaction if we decide to sell or transfer all or part of our business.<br />&bull; our professional advisors such as our legal representatives, auditors and insurance brokers.</p>
<p>If Personal Information is shared with any third party for the purposes of executing a specific promotion or program or contract, the third party will have no right to use the Personal Information for independent purposes. In support of this Privacy Policy, Itiadi Foods will enter into written agreements with any third party including any affiliate entities located in India or any other country, receiving Personal Information</p>
<p>&nbsp;</p>
<h3>Linkage with other sites</h3>
<p>This Site may contain links to other websites that may not be owned or operated by Company. Itiadi Foods cannot control nor is responsible for the privacy practices or content of such other websites. Itiadi Foods encourages you to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to Personal Information collected on this Site by Itiadi Foods</p>
<h3>Trademark</h3>
<p>This Website contains many valuable trademarks owned and used by us and our group companies and affiliates throughout the world. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied or used in any manner or in any medium without express written permission from Us.</p>
<h3>Copyright</h3>
<p>The text, graphics (except the trademarks as noted above) and HTML code contained in this Site are the exclusive property of Itiadi Foods Except where otherwise noted, the text, graphics and webpage code contained here may not be modified, copied, distributed, displayed, reproduced uploaded or transmitted in any form or by any means without the prior written permission of Itiadi Foods Except that, you may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.</p>

Privacy Policy

<h3>Refund Policy</h3>
<p>&bull; In case, payment is debited but the order is not placed, you can log a complaint at feedback@paramparabiryani.com. Once acknowledged, the amount will be refunded within 21 working the days or next credit cycle, if paid via credit card.<br />&bull; In any other case and if decided by the company that the order is eligible for a refund, the same will be in the form of store credit, no monetary refund will be provided.<br />&bull; For enquiries or complaints, email at feedback@paramparabiryani.com</p>

Refund Policy

<h3>Parampara Biryani Terms of Use</h3>
<p>Your use of this website www.paramparabiryani.com is subject to these terms and conditions in addition to the privacy policy contained under a separate tab on the home page. Please read this agreement carefully before using this website. If you do not agree to these terms and conditions and the privacy policy, then you may not access this site. If you do access this site, then it shall be deemed that you have read these terms and conditions along with the privacy policy and are in acceptance of these terms and conditions.</p>
<h3>Delivery of Orders</h3>
<p>&bull; Your address shall fall in the defined delivery area of the nearest restaurant.<br />&bull; The delivery address is mapped to the nearest restaurant that delivers in your area.<br />&bull; Availability of the restaurant online<br />&bull; In case the delivery locality is not listed in the restaurant locator, delivery of orders cannot be placed; However, you may choose to pick up your order from the nearest Parampara Biryani restaurant.<br />&bull; Extra charges will be levied for carry bags.<br />&bull; The prices are subject to change without any prior notice.<br />&bull; Delivery charges shall be applicable to all orders.</p>
<h3>Menu</h3>
<p>&bull; The menu is displayed as per the availability of the menu items in the mapped restaurant.<br />&bull; In case certain menu items are not listed on the menu page, the particular restaurant does not carry those items on the menu.<br />&bull; In case of non-availability of the ordered product at the mapped restaurant, the order would not be executed. The same would be informed by the store near you.<br />&bull; All product images are for illustration purposes only. Actual products may vary. Company products are for immediate consumption.</p>
<h3>Offers Terms and Conditions</h3>
<p>&bull; By accepting to avail the offer, it is deemed that the user has agreed to all the terms and conditions of the offer.<br />&bull; Offers cannot be clubbed with any other offer/ scheme being run by the Company.<br />&bull; All listed prices are exclusive of taxes.<br />&bull; Only one offer is valid per order/ transaction. All offers have limited validity.<br />&bull; Company offers cannot be redeemed for cash or exchanged with any other product. Offers are valid only in participating restaurants.<br />&bull; Itiadi Foods&nbsp;reserves the right to accept or reject any offer without any prior notice. It is mandatory to punch in the coupon before placing the order for its redemption.<br />&bull; Any disputes related to any offer will be subject to the exclusive jurisdiction of the courts of Pune only.</p>
<h3>Modify/ Cancel of Online Order</h3>
<p>&bull; The online order cannot be modified.<br />&bull; Cancellation of Order by Customer is applicable only for Cash on Delivery Orders and in selected stores only.<br />&bull; Cancellation of Order by Customer will not be chargeable within 60 seconds of order placement.<br />&bull; Cancellation of Order by Customer is applicable for orders placed via the Parampara Biryani website and application &amp; is not applicable for orders placed from any other source.<br />&bull; We do not offer cash on delivery.<br />&bull; Cancellation of order will not be allowed once the delivery executive reaches the Customer Location.<br />&bull; Cancellation will be free if order is not delivered till 90 mins for regular days and 110 minutes during festivals (festivals/big occasions like New Year&rsquo;s eve, Ganesh Festival, Christmas, Durga Pooja, etc).<br />&bull; You can get updated on the status of the order by calling the restaurant directly.<br />&bull; In case the order which is paid through the digital payment method is cancelled due to the non-availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by Itiadi Foods.<br />&bull; This refund will be returned to the actual source within 21 working days. However, Itiadi Foods.&nbsp;is not responsible for any delay on the bank side.</p>
<h3>General Terms and Conditions</h3>
<p>&bull; Company reserves the right to alter/ withdraw/ extend any offers/ promotions at any time without giving any prior notice &amp; without assigning any reason whatsoever.<br />&bull; Offer/promotions subject to Force Majeure conditions.<br />&bull; All disputes related to any offers/ promotions will be subject to the exclusive jurisdiction of the court of Pune only.<br />&bull; Any offer cannot be combined with other offers or discounts.<br />&bull; Service Guarantee on orders may vary from Restaurant to Restaurant and also may vary during different times of the day.<br />&bull; All the above Terms &amp; conditions including privacy policy will be applicable for all the brands we are operating and plan to operate.</p>

Terms & Conditions

<p>Itiadi Foods</p>
<p>Castel Royale Towers, D-801,</p>
<p>Pune - 411020</p>
<p>Maharashtra, India</p>
<p>Phone: +91 7420947231</p>
<p>&nbsp;</p>
<p>Branches in Pune:&nbsp;</p>
<p>&nbsp;</p>
<p>AUNDH BRANCH</p>
<p>Parampara Biryani</p>
<p>Astral Court, B Wing, Office 302,</p>
<p>Opposite Gaikwad Petrol Pump</p>
<p>Gaikwad Nagar, Aundh</p>
<p>Pune 411007</p>
<p>&nbsp;</p>
<p>KALYANI NAGAR BRANCH</p>
<p>F Residency, Shop no 33,</p>
<p>Kalyani Nagar,</p>
<p>Pune 411014</p>
<p>&nbsp;</p>
<p>Kothrud Branch</p>
<p>S.No 51/3, CTS-1615 / 1618,</p>
<p>Shop No. 7, AJ Garden,</p>
<p>Opposite Ashish Garden,</p>
<p>Kothrud, Pune 411029</p>

Contact Us

<h3 class="font_3">Shipping and Delivery Policy</h3>
<p class="font_8">&bull; Your address shall fall in the defined delivery area of the nearest restaurant.<br />&bull; The delivery address is mapped to the nearest restaurant that delivers in your area.<br />&bull; Availability of the restaurant online<br />&bull; In case the delivery locality is not listed in the restaurant locator, delivery of orders cannot be placed; However, you may choose to pick up your order from the nearest Parampara Biryani restaurant.<br />&bull; Extra charges will be levied for carry bags.<br />&bull; The prices are subject to change without any prior notice.<br />&bull; Delivery charges shall be applicable to all orders.<br />&bull; Delivery applicable for limited radius only<br />&bull; This shipping and delivery policy is only for bulk orders.<br />&bull; The bulk orders will be fulfilled as per the time slots given while placing the order.</p>
<p class="font_8">Minimum Time for Delivery: 1 Hour 15 Mins.</p>
<p class="font_8">Maximum Time for Delivery: 2 Hours.</p>
<p class="font_8">&nbsp;</p>